My MacBook Pro is now 13 months old.
When it was two months old the hard disk died. Fortunately I’m real anal about backing up and I had a day old image on my Maxtor One Touch. My local reseller Mac House replaced the hard disk under warranty.
Four months later my firewire ports were not working. Again I had a recent image, which was fortunate since I need my FW800 to back up. My local reseller Mac House replaced the motherboard under warranty.
And now after 13 months (and no Apple Care of course) I cannot start my MacBook unless the power adapter is attached. The battery is no longer recognised. Again I went to my local reseller. Replacing the battery did not do the trick. So they need to investigate.
It seems like I need a new motherboard. Mac House advised me to phone Apple to discuss this with them.
Apple listened to my story and extended the warranty.
Perhaps there is some truth in this year old article Quality control problems or growing pains at Apple?. I for one am not to convinced about the quality of their hardware.
Customer care however is excellent.
Oh and always backup. I use SuperDuper.